

Do you have a CMO (Change Management Office) in your organisation?
Over the last year I have had several discussions with customers regarding change management and how it should be organized. Who “owns” CM in a company? What is the optimal departement to run it? This of course only relevant after answering “yes” to the question: “Shall we have our own resources for change management?”. There are several studies and best practice reports * on how organizations go about building their change management. And there is one thing they all agree on